Frequently Asked Questions
Homeowner Assistance Fund Program Frequently Asked Questions
The Homeowner Assistance Fund provides grants up to $30,000 to help homeowners who have experienced financial hardship due to COVID reduce monthly mortgage payments and also pay past-due mortgages, past-due property taxes and past-due HOA fees.
All applicants will be referred to free housing counseling to assist homeowners create action plans to sustain homeownership.
The goal of the Homeowner Assistance Fund is to help our local people prevent foreclosure.
You must meet the property and borrower requirements and your mortgage servicer must be participating in the Homeowner Assistance Fund.
Find specific eligibility requirements and a list of participating mortgage servicers at www.hawaiicommunitylending.com/grants-loans.
Once you submit your intake to a Financial Opportunity Center, you will be asked to complete a pre- screening Homeowner Questionnaire.
The Questionnaire will inform you if you qualify for the Homeowner Assistance Fund.
It will also tell you and Hawaiian Community Assets the best next step and resources to address your situation.
You can apply by enrolling with a Hawaiian Community Assets Financial Opportunity Center on Hawai‘i Island or Kaua‘i.
Enroll by phone:
• Hawai‘i Island: 808‐934‐0801
• Kaua‘i : 808‐784‐3841
In‐person at the Hawai‘i Island or Kaua‘i Financial Opportunity Center (call before coming to the office)
• 1315 Kalanianaole Avenue, Hilo, HI 96720
• 4523 Ioane Road, Anahola, HI 96703
Copies of financial documents will be required.
Send a Participating Servicer Request Letter to your servicer that encourages them to sign up to participate.
All it takes is 4 easy steps to make you eligible for the Homeowner Assistance Fund. The more homeowners who submit letters to their servicer, the more likely they will be to participate.
No, you do not have to be past due on your mortgage to be eligible for the program. Once you complete the application to enroll in a Hawaiian Community Assets Financial Opportunity Center, you will receive a Homeowner Questionnaire that will guide you on the best next step to resolve your mortgage issues.