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Existing borrower

Our team is here to answer your questions about your loan, assist with repayment and forbearance options, or to lower your monthly payments.

Talk to a team member

Call us at 808.587.7656
Email: servicing@hawaii communitylending.com

Or fill out our Contact Form below.

Lower your payments

Submit the following form to request to lower your monthly loan payments so they are affordable for you.

Once your request is received, HCL will contact you within 30 days to inform you of its decision.

Change account information

Has your bank account information changed? Submit the form below to make changes to your account on file at HCL so you can be assured your loan payments are made automatically and on-time every month.

Download Account Change Form

About Aikū’ē Kalima

Aikūʻē Kalima, former Native Hawaiian Revolving Loan Fund Manager for the Office of Hawaiian Affairs, joined Hawaiʻi Community Lending (HCL) in 2024 and serves as its Enterprise Loan Manager.

With more than 25 years of experience in community development, mortgage lending, and mission-driven finance, Kalima brings extensive expertise in expanding access to capital for underserved communities. In his current role, he manages HCL’s Social Enterprise Loan Program, providing financing to businesses supporting affordable housing development and services for low- and moderate-income families across Hawaiʻi. He also leads the development of HCL’s Kūkulu Partner Program, which builds a trusted network of contractors and builders to help connect families with qualified housing professionals while expanding access to capital for local businesses.


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About Nikki

Nikki Hollern is a mother of five, born and raised in Upcountry Maui, but she spent the last 15 years in the beautiful town of Lahaina. Lahaina stole her heart, with the people and the town being unlike any other. After the fire, her family had to relocate to Kahului.

Her heart remains in Lahaina, and her goal is to help this amazing community get back to where they belong. She feels blessed to have the opportunity to be part of the HCL ‘ohana, helping navigate this incredibly hard time and hopefully serving as a guiding light to assist the community in returning home and coming back even stronger.


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